Certificate of Incorporation (Company/LLP)
MOA & AOA or LLP Agreement
PAN Card of the entity
List of Directors/Partners
Address Proof of business premises
Network Diagram with telecom setup
Board Resolution authorizing the OSP application
Details of telecom resources (PSTN, Internet, VoIP)
Terms & Conditions
DOT OSP License is mandatory before starting operations using telecom resources.
Kanoons’ fees exclude any government or third-party consultant charges (if applicable).
Lifetime validity is subject to current DOT policies and may change with future regulations.
Business must be registered as a legal entity (Company/LLP).
Network Diagram and board resolution must meet prescribed DOT formats.
Fees are non-refundable after application submission, irrespective of approval.
DOT OSP License
Mandatory license for BPOs, KPOs, and ITES companies to legally operate telecom-based services in India.
A DOT OSP License is a mandatory registration for Other Service Providers (OSP) like call centers, telemarketing companies, and ITES providers who use telecom resources for customer interaction or data services. It is issued by the Department of Telecommunications (DOT), Government of India.
OSP Registration ensures that such businesses comply with legal and technical norms related to telecom infrastructure usage, including permitted usage of EPABX, VoIP, and leased lines.
At Kanoons, we assist startups and established service providers in obtaining DOT OSP licenses quickly and hassle-free, including domestic and international categories.
Why Choose DOT OSP License Registration? (Advantages & Disadvantages)
Advantages:
- Legal recognition for call center and ITES operations
- Enables use of cloud telecom and remote support tools
- Essential for scaling operations
- Eligibility for government and corporate contracts
- Lifetime validity—no renewals required
Disadvantages:
- Initial technical compliance can be complex
- Involves sensitive network documentation
- Requires telecom infrastructure layout approvals
Who Should Register for a DOT OSP License?
- Business Process Outsourcing (BPO) companies
- Knowledge Process Outsourcing (KPO) firms
- Telemarketing or Customer Support Centers
- ITES providers offering data or voice-based services
- Shared Service Centers using telecom resources
- Remote infrastructure management or support companies.
Documents Required for DOT OSP License Registration
- Certificate of Incorporation (Company/LLP)
- MOA & AOA or LLP Agreement
- PAN Card of the entity
- List of Directors/Partners
- Address Proof of business premises
- Network Diagram with telecom setup
- Board Resolution authorizing the OSP application
- Details of telecom resources (PSTN, Internet, VoIP)
Kanoons ensures a hassle-free, 100% DOT OSP License registration process!
What’s Included in Our DOT OSP License Registration Package?
- Application drafting and filing
- Document checklist and review
- Compliance consultation
- Follow-up with DOT
- Certificate delivery
Post-Incorporation Compliances for DOT OSP License
✔ Maintain records of telecom usage and network diagrams
✔
File updates in case of address change, business type, or telecom provider change
✔
Comply with security, data, and telecom infrastructure policies
✔
Avoid misuse of telecom lines for unapproved purposes
✔
Follow licensing and reporting norms in case of multiple OSP centers
Why Kanoons?
🌟 Assessment of your business model to determine Domestic or International OSP
🌟
Preparation of complete application and annexures
🌟
Filing and follow-up with Department of Telecommunications
🌟
Advice on centralized EPABX and cloud telecom compliance
🌟
Timely guidance on security, infrastructure, and lawful usage norms
Failure to meet DOT OSP License Registration obligations can result in severe consequences:
- Heavy penalties by DOT for illegal telecom usage
- Disconnection of phone/leased line/VoIP connections
- Ban from future telecom licenses or registrations
- Legal action under Indian Telegraph Act
Valuable insights to change your startup idea
FAQ
DOT OSP License Frequently Asked Question
Is DOT OSP License mandatory for BPO companies?
Yes, it is mandatory for any business using telecom resources for providing outsourced services like voice support, data services, etc.
What is the validity of an OSP License?
As per recent guidelines, DOT OSP license has lifetime validity unless revoked for non-compliance.
Can freelancers or individuals apply for OSP License?
No. Only registered legal entities like Private Limited Companies or LLPs can apply.
What is the difference between Domestic and International OSP?
Domestic OSPs handle clients within India; International OSPs serve global clients using telecom infrastructure.
Can I use cloud-based EPABX for my operations?
Yes, cloud-based or centralized EPABX is permitted, subject to DOT compliance and security norms.
How long does it take to get the OSP License?
Typically, 7–20 working days, depending on documentation and DOT workload.
Get Started Today!
Register Your DOT OSP License Now & Get Legal Compliance Support!
Limited-Time Offer
Get Your DOT OSP Registered at ₹99,999!
Take the first step towards building a legally recognized and protected business. With Kanoons, experience a hassle-free, fully online DOT OSP License Registration backed by expert legal and compliance support.
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"Thanks to Kanoons, our call center operations are now fully compliant. Great support and clarity."
Aditi Mehr CEO, BPO MNC